Use of Vehicle Policy

Prohibited Uses Policy

Prohibited uses include:

Documents Policy

Pick Up & Drop Policy

Cancellation, Late Fees, Other Fees and Contract Violation Policy

Cancellation: Travelers may cancel their trip through our site or mobile app, and the cancellation is effective immediately.

Late Fees: If traveller returns the motorcycle after 30 minutes of the specified return time, traveller will be charged a late fee of Bike Rented as per our hourly charge for first 4 hours. After 4 hours full day charge needs to be paid.

Contract violation: If you as a traveller violate any of the terms of this policy or the Terms and Conditions, you will be fined no less than 1000/-. This includes performing any and all stunts, allowing another person to ride the bike, or any other violation of our Policies.

Excess Km: The excess km charges will be calculated at the time of drop off and the customer will be required to pay the same at the parking location.

Any damages will be inspected at the spot and the charges will be collected on the spot as per the damage terms mentioned.

Over speeding: The bikes must be ridden within permissible limits. The speed limit for each vehicle is different which will be

specified at the time of booking. You must be under the speed limit

specified by the company or the speed limit specified by the governing authority, whichever is lesser.

Cap on riding km: The rider agrees to adhere to the km cap limit of Crazy Wheels. The Motor Bikes have a km limit of 240km per day basis and the scooters have a km limit of 120 km per day basis.

Fuel Policy

Fuel is client?s responsibility. We will be giving you enough fuel to reach the nearest fuel pump.

Helmet Policy

Helmet is mandatory while riding Crazy Wheels bike. Only one helmet will be provided per booking. Any extras will be charged at Rs. 50 per 24 hours.

Damage policy

  • The Lessee agrees to pay for any damage to, loss of, or any theft (disappearance) of parts of bike, regardless of cause or fault. Item damaged beyond repair will be paid for at its Market Price.
  • The representative shall check the bike and its parts in order to ascertain any damage to items. Damage shall be defined as follows:
  • Any damage which existed prior to the handover of the Motorbike and was agreed between the lessee and lessor will not be chargeable to the Lessee.
  • Tear in seat cover will result in charge towards replacement of seat cover. Opening up a stitched joint will not be chargeable.
  • Any variation showing damages, if ascertained as not caused by normal wear and tear, would be charged and would have to be borne by the Lessee
  • In case of an accident or collision, the Lessee must report it to the owner and/or Crazy Wheels immediately. The Lessee must file a police report and provide the report number when available. The rider members are accountable to pay a standard amount towards the accident insurance not exceeding Rs. 15,000(which may vary depending on the severity of the damage). The members are bound to pay for the repairs incurred due to damages caused by the collision/accident.
  • Any charges exceeding Rs. 15,000 will be claimed from the insurance.
  • The above point is not valid for bikes exceeding 200cc. In such cases the actual repair amount must be borne by the rides/user. The insurance will only be claimed if the loss is exceeding 25% of the bike value.
  • In the event of a collision, either due to the fault of the rider himself or due to any other unavoidable instance, the costs involved in towing or confiscation of bikes are to be borne by the members alone
  • Inactive hours during the repair period shall be charged to the rider member at 50% of the per day rental amount